Freshservice

Modernize your service delivery with Freshservice

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Freshservice is a cloud-based IT service desk and IT service management (ITSM) solution that leverages ITIL best practices to allows organizations to aim at exceptional service delivery and customer satisfaction. With its intuitive and simple UI, Freshservice is easy to configure for use in various business functions like HR, facilities, marketing, finance. Freshservice is the Winner of SDI’s Best Implementation of an ITSM Solution Award 2017 and ranked the best software for mid-market IT teams in G2 Crowd. Freshservice is built on the proven Freshdesk platform, that supports more than 100,000 customers worldwide, including Honda, Macmillan, UNICEF. Our parent company is Freshworks.

Pricing of Freshservice

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Key Features of Freshservice

Key Features:

Configuration Management
Contract/License Management
Inventory Management
Maintenance Management
Supplier Management
Compliance Tracking
Cost Tracking
Requisition Management
Audit Management

Key Specification

Other Categories:	Inventory software and Stock Management Software Project Management Software Business Intelligence Software License Management Software IT Project Management Software Platform As A Service Solutions Bug Tracking Software Asset Tracking Software Incident Management Software IT Asset Management Software Project Portfolio Management Software Remote Access Software Project Management Software With Time Tracking Project Management Software For Small Business Project Management Software With Mobile App Contract Management Software Project Management Software In India Project Management Software In USA On-Premise Project Management Software Project Management Software For Mac Open Source Project Management Software Inventory Management Software IT Asset Management (ITAM) Software Project Management Software With Microsoft Teams Integration Project Management Software With Quickbooks Integration Contractor Management Software Service Desk Software IT Service Management (ITSM) Software Remote Monitoring And Management (RMM) Software
Deployment:	Cloud Hosted
Customer Support:	Phone,Email,Live Chat,Online (Ticket),Business Hours
Customization:	Yes
Languages Support:	English

Who uses Freshservice

Personal

StartUps

SMEs

Agencies

Enterprises

Company Details

Company Name:	Freshworks Inc
Headquarter:	Middletown, Delaware United States
Website:	Visit Website
Social Media:	Facebook Twitter LinkedIn

Freshservice Description

Freshservice is an intelligent, right-sized ITSM solution that delivers exceptional employee experiences with an intuitive, scalable, no-code solution. With its state-of-the-art, AI and ML capabilities, Freshservice assists organizations ease an IT agent’s workload and improve their productivity by automating mundane tasks. In addition to its AI capabilities, Freshservice is mouldable and scalable enough to be used by both: companies that depend on legacy systems in a hybrid cloud model and modernized organizations that run their IT operations entirely via the cloud. By deflecting repetitive requests, speeding up resolution times, and improving access to systems, Freshservice can streamline service management across all business lines in an enterprise.