Freshservice

Modernize your service delivery with Freshservice

0.0
Rating out of 5 Based on 0 reviews

Freshservice is a cloud-based IT service desk and IT service management (ITSM) solution that leverages ITIL best practices to allows organizations to aim at exceptional service delivery and customer satisfaction. With its intuitive and simple UI, Freshservice is easy to configure for use in various business functions like HR, facilities, marketing, finance. Freshservice is the Winner of SDI’s Best Implementation of an ITSM Solution Award 2017 and ranked the best software for mid-market IT teams in G2 Crowd. Freshservice is built on the proven Freshdesk platform, that supports more than 100,000 customers worldwide, including Honda, Macmillan, UNICEF. Our parent company is Freshworks.

Pricing of Freshservice

Yearly
Monthly

Starter

USD 29
USD 0

/User/Month

Buy Now
  • Incident Management
  • Knowledge Base
  • Self Service Portal
  • SLA Management
  • Workflow Automator
  • Orchestration
  • Multiple Portal Languages
  • Custom SSL
  • Marketplace Apps
  • Mobile Apps
  • 1000 Orchestration transactions/mo/account
  • Incident Management
  • Knowledge Base
  • Self Service Portal
  • SLA Management
  • Workflow Automator
  • Orchestration
  • Multiple Portal Languages
  • Custom SSL
  • Marketplace Apps
  • Mobile Apps
  • 1000 Orchestration transactions/mo/account

Enterprise

USD 145
USD 0

/User/Month

Buy Now
  • Freddy Virtual Agent on MS Teams and Slack with 2000 suggestions/mo/account (BETA)
  • Freddy Agent Assist (BETA)
  • Sandbox
  • Audit Logs
  • 20
  • 000 Orchestration transactions/mo/account
  • Freddy Virtual Agent on MS Teams and Slack with 2000 suggestions/mo/account (BETA)
  • Freddy Agent Assist (BETA)
  • Sandbox
  • Audit Logs
  • 20
  • 000 Orchestration transactions/mo/account

Pro

USD 115
USD 0

/User/Month

Buy Now
  • Includes features of Growth plan
  • plus
  • Problem Management
  • Change Management
  • Release Management
  • Project Management
  • SaaS Management (Add-on)
  • Software License Management
  • Contract Management
  • Alert Management
  • Analytics Pro
  • Access Controls Pro
  • Team Dashboards
  • IP Range Restrictions
  • 5000 Orchestration transactions/mo/account
  • Includes features of Growth plan
  • plus
  • Problem Management
  • Change Management
  • Release Management
  • Project Management
  • SaaS Management (Add-on)
  • Software License Management
  • Contract Manag

Growth

USD 59
USD 0

/User/Month

Buy Now
  • Includes features of Starter plan
  • plus
  • Service Catalog
  • Asset Management
  • Purchase Order Management
  • Employee Onboarding
  • Portal Customization
  • MSP Mode
  • Multiple SLAs
  • Approval Workflows
  • Business Rules
  • Cloud Management
  • 2000 Orchestration transactions/mo/account
  • Includes features of Starter plan
  • plus
  • Service Catalog
  • Asset Management
  • Purchase Order Management
  • Employee Onboarding
  • Portal Customization
  • MSP Mode
  • Multiple SLAs
  • Approval Workflows
  • Business Rules
  • Cloud Management
  • 2000 Orchestration transactio

Awards & Badges Received

Get More Awards & adges from Techimply
Badge-1
Badge-2
Badge-3

Key Features of Freshservice

Key Features:
  • Configuration Management
  • Contract/License Management
  • Inventory Management
  • Maintenance Management
  • Supplier Management
  • Compliance Tracking
  • Cost Tracking
  • Requisition Management
  • Audit Management

Who uses Freshservice

Personal
Personal
StartUps
StartUps
SMEs
SMEs
Agencies
Agencies
Enterprises
Enterprises

Company Details

Company Name: Freshworks Inc
Headquarter: Middletown, Delaware United States
Website: Visit Website go-to-link
Social Media:

Freshservice Description

Freshservice is an intelligent, right-sized ITSM solution that delivers exceptional employee experiences with an intuitive, scalable, no-code solution. With its state-of-the-art, AI and ML capabilities, Freshservice assists organizations ease an IT agent’s workload and improve their productivity by automating mundane tasks. In addition to its AI capabilities, Freshservice is mouldable and scalable enough to be used by both: companies that depend on legacy systems in a hybrid cloud model and modernized organizations that run their IT operations entirely via the cloud. By deflecting repetitive requests, speeding up resolution times, and improving access to systems, Freshservice can streamline service management across all business lines in an enterprise.

Most trusted software on Techimply

NinjaOne

By NinjaOne

0.0
Rating out of 5 Based on 0 reviews

Tidio

By Tidio

0.0
Rating out of 5 Based on 0 reviews

Surfshark

By Surfshark

0.0
Rating out of 5 Based on 0 reviews

HubSpot CRM

Worlds Best CRM Software

0.0
Rating out of 5 Based on 0 reviews

Jitbit

Help Desk Software built for IT people

0.0
Rating out of 5 Based on 0 reviews

InvGate Service Desk

By InvGate

0.0
Rating out of 5 Based on 0 reviews

Alternative

Freshdesk

Cloud-based Customer Support Software

0.0
Rating out of 5 Based on 0 reviews

Zendesk

Best Customer Service Software

0.0
Rating out of 5 Based on 0 reviews

ManageEngine ServiceDesk Plus

Help Desk Software For Small Business | Service Center Software

0.0
Rating out of 5 Based on 0 reviews

Freshservice Video

User Reviews

Write a Review

Frequently Asked Questions (FAQs)

The user group of Freshservice are as follows :

  • Personals
  • Startups
  • SMEs
  • Agencies
  • Enterprises

Freshservice has 4 plans,

  • Starter USD 29 /User/Month
  • Enterprise USD 145 /User/Month
  • Pro USD 115 /User/Month
  • Growth USD 59 /User/Month

The key featuers of Freshservice are as follows :

  • Configuration Management
  • Contract/License Management
  • Inventory Management
  • Maintenance Management
  • Supplier Management
  • Compliance Tracking
  • Cost Tracking
  • Requisition Management
  • Audit Management

Freshservice pricing model : Yearly,Monthly

Freshservice is Online Software.

Yes

Freshservice offers Phone,Email,Live Chat,Online (Ticket),Business Hours support.

Freshservice provides Help Guides,Video Guides,Blogs,Webinars,Infographics,Case Studies,Whitepapers,On-Site Training for the software training.