ManageEngine ServiceDesk Plus

Design, automate, deliver, and manage critical IT and business services

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ServiceDesk Plus is the industry-leading ITSM platform that helps IT teams automate every aspect of their service delivery with powerful workflows. From incident and problem management to service request management, IT asset management, and change management, it is a truly unified, single console for IT service management. Thousands of customers—both SMBs and enterprises alike—attain optimal value from ServiceDesk Plus year after year.

Pricing of ManageEngine ServiceDesk Plus

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Key Features of ManageEngine ServiceDesk Plus

Key Features:
  • Email Integration
  • IT Asset Management
  • Service Desk (ITIL ITSM)
  • Configuration Management
  • Contract/License Management
  • Inventory Management
  • Supplier Management
  • Compliance Tracking
  • Cost Tracking
  • Procurement Management
  • Project Management

Key Specification

Other Categories: Help Desk Software Ticketing Software IT Asset Management Software IT Asset Management (ITAM) Software Service Desk Software IT Service Management (ITSM) Software Remote Monitoring And Management (RMM) Software
Deployment: Cloud Hosted
Customer Support: Phone,Email,Live Chat,Online (Ticket)
Customization: Yes
Languages Support: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian/Lettish, Lithuanian, Macedonian, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Welsh

Who uses ManageEngine ServiceDesk Plus

Personal
Personal
StartUps
StartUps
SMEs
SMEs
Agencies
Agencies
Enterprises
Enterprises
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Company Details

Company Name: ManageEngine
Headquarter: Chennai, Tamil Nadu India
Website: Visit Website go-to-link
Social Media:
LinkedIn

ManageEngine ServiceDesk Plus Description

ServiceDesk Plus is an enterprise and IT service management platform that helps you design and automate services faster and better, leading to soaring productivity levels. Redefine your ITSM practices with end-to-end automated workflows, no-code customizations, and accurate reporting and dashboards.

Its key capabilities include incident and problem management, service request management, IT asset management, change and release management, knowledge management, and IT project management. 

With the built-in enterprise service management capabilities, ServiceDesk Plus can also be established as a service management platform for functions beyond IT, including HR and facilities. Service delivery processes can be automated with the wide range of no-code and low-code workflows, connecting both teams and other enterprise applications. 

ServiceDesk Plus also accommodates the most niche, industry-specific requirements with the platform's low-code custom app builder. Used by SMBs and enterprises alike, ServiceDesk Plus is a region- and vertical-agnostic ITSM platform that is easy to set up—without heavy implementation overhead or developer effort.

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User Reviews

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Frequently Asked Questions (FAQs)

The user group of ManageEngine ServiceDesk Plus are as follows :

  • Personals
  • Startups
  • SMEs
  • Agencies
  • Enterprises

ManageEngine ServiceDesk Plus has 0 plans.

ManageEngine ServiceDesk Plus pricing model : Yearly,Monthly,Onetime(Perpetual License)

ManageEngine ServiceDesk Plus is Online Software.

Yes

ManageEngine ServiceDesk Plus offers Phone,Email,Live Chat,Online (Ticket) support.

ManageEngine ServiceDesk Plus provides Help Guides,Video Guides,Blogs,Webinars,Infographics,Case Studies,Whitepapers,On-Site Training for the software training.