Wowchat

Wowchat

By Wowchat

Onetime(Perpetual License)
0 Days
Platform:
Wowchat is an online chat tool that the user can install on their website to enhance Customer Service, thus getting more satisfaction and loyalty from their customers. Wowchat enables automatic routing coming chat requests to the best-suited agent, thus allowing the user to help their customers faster. Users can revert their customers with predefined responses and improve the speed with which communication is done with the customers. The tool provides a Live-Chat system, thus improving real-time support for the customers. Agents can also view chat-history to have better communication. They can also configure the route chat requests to various agents based on product type or case category. For online portal and website visitors, the tool also offers a proactive chat feature. Users can set roles and permissions, thus specifying granular access to control the chat features. Wowchat works as a team, thus enhancing communication and making sense of the massive amount of data. The tool helps the user turn interactions into trusting and lasting relationships.

Pricing of Wowchat

Standard

USD 5

/User/Month

  • Concurrent Chat sessions
  • Chat History
  • Unlimited Departments
  • Email Support
  • Dynamic Routing Rules
  • Multi-Language Support
  • Proactive Chat
  • Support Simultaneous chat Windows
  • Concurrent Chat sessions
  • Chat History
  • Unlimited Departments
  • Email Support
  • Dynamic Routing Rules
  • Multi-Language Support
  • Proactive Chat
  • Support Simultaneous chat Windows

Key Features of Wowchat

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Shortcut Messages
  • Visitor Targeting
  • Video Chat
  • Transfers

Specification

categories
Other Categories:

Live Chat Software

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Online (Ticket)

Customization
Customization:

No

languages
Languages Support:

English

Who uses Wowchat

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Wowchat
  • Website: Visit Website
  • Headquarter:
    United States
    Wilmington, Delaware United States
  • Social Media:

Description

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Wowchat Screenshots

FAQ's

The user group of Wowchat are as follows :

  • Enterprises
  • SMEs
  • SMEs

Wowchat has 1 plans,

  • Standard USD 5 /User/Month

The key featuers of Wowchat are as follows :

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Shortcut Messages
  • Visitor Targeting
  • Video Chat
  • Transfers

Wowchat pricing model : Onetime(Perpetual License)

Wowchat is Online Software.

No

Wowchat offers Online (Ticket) support.

Wowchat provides Help Guides,Blogs,Video Guides for the software training.