Casengo

Casengo

By Casengo

Onetime(Perpetual License)
0 Days
Platform:
Casengo's cloud-based customer support application gives online retailers and other small businesses the ability to respond to customer questions more quickly and effectively than ever before. With one team inbox for customer chats, emails and social media posts, businesses can provide a more streamlined and efficient customer service experience.

Pricing of Casengo

Premium

USD 0

  • Live chat
  • One team
  • FAQ help center
  • Unlimited mailboxes
  • Unlimited conversations
  • Mobile App iPhone and Android
  • Support via email only
  • Live chat
  • One team
  • FAQ help center
  • Unlimited mailboxes
  • Unlimited conversations
  • Mobile App iPhone and Android
  • Support via email only

Enterprise

USD 0

  • Includes features of Premium plan
  • plus
  • Multi-brand & inbox filters
  • Unlimited teams & workflows
  • Ecommerce plugins
  • Facebook Messenger
  • WhatsApp Connector (+50 eur /mo)
  • Instagram pages
  • Chatbots
  • Support via email
  • chat
  • phone
  • Includes features of Premium plan
  • plus
  • Multi-brand & inbox filters
  • Unlimited teams & workflows
  • Ecommerce plugins
  • Facebook Messenger
  • WhatsApp Connector (+50 eur /mo)
  • Instagram pages
  • Chatbots
  • Support via email
  • chat
  • phone

Elite

USD 0

  • Includes features of Enterprise plan
  • plus
  • API
  • Custom integrations
  • Custom reports
  • Various billing options
  • Success manager
  • Includes features of Enterprise plan
  • plus
  • API
  • Custom integrations
  • Custom reports
  • Various billing options
  • Success manager

Key Features of Casengo

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Specification

categories
Other Categories:

Help Desk Software

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Business Hours,Online (Ticket)

Customization
Customization:

No

languages
Languages Support:

English

Who uses Casengo

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Casengo
  • Website: Visit Website
  • Headquarter:
    Netherlands
    Amsterdam, North Netherlands Netherlands
  • Social Media:

Description

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FAQ's

The user group of Casengo are as follows :

  • Enterprises
  • SMEs
  • SMEs

Casengo has 3 plans,

  • Premium USD 0
  • Enterprise USD 0
  • Elite USD 0

The key featuers of Casengo are as follows :

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Casengo pricing model : Onetime(Perpetual License)

Casengo is Online Software.

No

Casengo offers Business Hours,Online (Ticket) support.

Casengo provides Help Guides,Blogs,Video Guides for the software training.