Revelation helpdesk

Revelation helpdesk

By Revelation helpdesk

Onetime(Perpetual License)
0 Days
Platform:
Revelation helpdesk software can help you convert and organize emails into tickets using our automatic "Email to Ticket" parser. Our individually branded Self Service Interface provides a personalized experience for your end-users and their managers to log new tickets, view current tickets and dashboards. You can also connect with users and solve issues quickly using our Live Chat feature.

Pricing of Revelation helpdesk

Core

USD 0

  • 3 license max
  • Basic helpdesk Settings
  • Ticket Management
  • Email Alerts
  • Knowledge Base
  • Customizable Interface
  • Customizable Ticket Status
  • Color Coded Tickets
  • 3 license max
  • Basic helpdesk Settings
  • Ticket Management
  • Email Alerts
  • Knowledge Base
  • Customizable Interface
  • Customizable Ticket Status
  • Color Coded Tickets

Select

USD 19

/Year

  • Includes features of core plan
  • plus
  • Office 365 True-Sync
  • Office 365 Integration
  • Microsoft Teams Integration
  • Power BI Integration
  • Parent/Child Ticketing
  • Google Mapping
  • Scheduled Event Ticketing
  • Custom Fields
  • Ticket/Email Templates
  • Asset Management
  • Mobile Interface
  • Multi-Edit Ticket Abilities
  • Includes features of core plan
  • plus
  • Office 365 True-Sync
  • Office 365 Integration
  • Microsoft Teams Integration
  • Power BI Integration
  • Parent/Child Ticketing
  • Google Mapping
  • Scheduled Event Ticketing
  • Custom Fields

Prime

USD 39

/Year

  • Includes features of Select plan
  • plus
  • Branding/White Label
  • Service Level Management
  • Dashboards
  • Email Ticketing
  • Self Service/Chat
  • Customer Satisfaction
  • Web Services Integration (API)
  • Define Project Workstreams
  • Includes features of Select plan
  • plus
  • Branding/White Label
  • Service Level Management
  • Dashboards
  • Email Ticketing
  • Self Service/Chat
  • Customer Satisfaction
  • Web Services Integration (API)
  • Define Project Workstreams

Game Plan

USD 59

/Year

  • Includes features of Prime plan
  • plus
  • Assign Group & Individual Tasks
  • Gantt Charts
  • Donut & Radar Completion Dashboards
  • Cost vs. Value Comparison
  • Actual vs. Estimated Time
  • Includes features of Prime plan
  • plus
  • Assign Group & Individual Tasks
  • Gantt Charts
  • Donut & Radar Completion Dashboards
  • Cost vs. Value Comparison
  • Actual vs. Estimated Time

Key Features of Revelation helpdesk

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Specification

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Online (Ticket)

Customization
Customization:

No

languages
Languages Support:

English

Who uses Revelation helpdesk

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Revelation helpdesk
  • Website: Visit Website
  • Headquarter: Westport,
  • Social Media:

Description

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Revelation helpdesk Video

Revelation helpdesk Screenshots

FAQ's

The user group of Revelation helpdesk are as follows :

  • Enterprises
  • SMEs
  • SMEs

Revelation helpdesk has 4 plans,

  • Core USD 0
  • Select USD 19 /Year
  • Prime USD 39 /Year
  • Game Plan USD 59 /Year

The key featuers of Revelation helpdesk are as follows :

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Revelation helpdesk pricing model : Onetime(Perpetual License)

Revelation helpdesk is Online Software.

No

Revelation helpdesk offers Online (Ticket) support.

Revelation helpdesk provides Help Guides,Blogs,Video Guides for the software training.