DigitalGenius
By DigitalGenius
0.0
DigitalGenius is the AI platform that makes excellent customer service its top priority. The platform is powered by deep learning that understands your customers’ objectives. This then allows for automated resolutions through APIs that connect seamlessly to your own backend systems.
Pricing of DigitalGenius
- Reduce customer service costs
- Delight your customers and boost customer satisfaction
- Unlock The Full Potential of your Agents
- Future Proof Process Automation
- Tailored Solutions
- Reduce customer service costs
- Delight your customers and boost customer satisfaction
- Unlock The Full Potential of your Agents
- Future Proof Process Automation
- Tailored Solutions
Awards & Badges Received
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Key Features of DigitalGenius
Key Features:
Key Specification
| Other Categories: | Help Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Business Hours |
| Customization: | No |
| Languages Support: | English |
Who uses DigitalGenius
SMEs
Enterprises
Company Details
| Company Name: | DigitalGenius |
|---|---|
| Headquarter: | london, London United Kingdom |
| Website: |
Visit Website 
|
| Social Media: |
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Frequently Asked Questions (FAQs)
Q. Who are the main user group of DigitalGenius?
The user group of DigitalGenius are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does DigitalGenius cost?
DigitalGenius has 1 plans,
- DigitalGenius USD 0
Q. What are the main features of DigitalGenius?
The key featuers of DigitalGenius are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Q. What pricing model does DigitalGenius support?
DigitalGenius pricing model : Onetime(Perpetual License)
Q. Is DigitalGenius is online or offline?
DigitalGenius is Online Software.
Q. Is customization possible in DigitalGenius?
No
Q. What type of support does DigitalGenius provide?
DigitalGenius offers Business Hours support.
Q. What type of guides provided by DigitalGenius for training?
DigitalGenius provides Help Guides,Blogs,Video Guides for the software training.
