DigitalGenius

DigitalGenius

By DigitalGenius

Onetime(Perpetual License)
Not Available
Platform:
DigitalGenius is the AI platform that makes excellent customer service its top priority. The platform is powered by deep learning that understands your customers’ objectives. This then allows for automated resolutions through APIs that connect seamlessly to your own backend systems.

Pricing of DigitalGenius

DigitalGenius

USD 0

  • Reduce customer service costs
  • Delight your customers and boost customer satisfaction
  • Unlock The Full Potential of your Agents
  • Future Proof Process Automation
  • Tailored Solutions
  • Reduce customer service costs
  • Delight your customers and boost customer satisfaction
  • Unlock The Full Potential of your Agents
  • Future Proof Process Automation
  • Tailored Solutions

Key Features of DigitalGenius

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Specification

categories
Other Categories:

Help Desk Software

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Business Hours

Customization
Customization:

No

languages
Languages Support:

English

Who uses DigitalGenius

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: DigitalGenius
  • Website: Visit Website
  • Headquarter:
    United Kingdom
    london, London United Kingdom
  • Social Media:

Description

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DigitalGenius Video

DigitalGenius Screenshots

FAQ's

The user group of DigitalGenius are as follows :

  • Enterprises
  • SMEs
  • SMEs

DigitalGenius has 1 plans,

  • DigitalGenius USD 0

The key featuers of DigitalGenius are as follows :

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

DigitalGenius pricing model : Onetime(Perpetual License)

DigitalGenius is Online Software.

No

DigitalGenius offers Business Hours support.

DigitalGenius provides Help Guides,Blogs,Video Guides for the software training.