Glassix

Glassix AI

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Glassix is an advanced AI customer support platform, integrating the GPT-4 engine to offer a seamless, omnichannel experience. Its main features include an AI-powered unified inbox, which consolidates communications from various channels into a single interface. The platform also boasts a no-code, drag-and-drop chatbot flow builder for easy chatbot creation and deployment. Key functionalities include auto-suggested replies, automatic conversation tagging, one-click conversation summaries, and advanced generative AI chatbots. These features collectively enhance customer interaction efficiency, making Glassix an essential tool for businesses and startups looking to improve their customer support and engagement.

Pricing of Glassix

Free Trial

INR 0

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Starter

INR 49

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Growth

INR 65

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Enterprise

INR 0

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Key Features of Glassix

Key Features:

Canned Responses
Chat Widget
File Sharing
Real Time Monitoring
Shortcut Messages
Social Media Integration
Supervise Chats
Social Media Promotion
Analytics
Interactive Chatbots
Shared Inbox
Omnichannel Support
Multi-Channel Communication
Ticket Management
Surveys & Feedback
Contract (SLA Management)
Automated Routing
Live Chat

Key Specification

Other Categories:	Live Chat Software Customer Experience Management Software Customer Support Software Whatsapp Marketing Software Chatbots Software
Deployment:	Cloud Hosted
Customer Support:	Email,Live Chat,Online (Ticket),Business Hours
Customization:	Yes
Languages Support:	Arabic, English, French, Hebrew, Portuguese, Spanish

Who uses Glassix

Personal

StartUps

SMEs

Agencies

Enterprises

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Company Details

Company Name:	Glassix
Headquarter:	Boston, Massachusetts United States
Website:	Visit Website
Social Media:	Facebook LinkedIn

Glassix Description

Glassix is revolutionary force in the space of AI customer support and omnichannel messaging platforms. At its core, Glassix harnesses the power of conversational AI integrated with the renowned GPT-4 engine, redefining the standards of customer support and experience. Glassix is a true game-changer for teams seeking to excel in customer engagement and support, thanks to its array of innovative features.

Key Features of Glassix:

AI-Powered Unified Inbox: Glassix presents a centralized communication hub, intelligently amalgamating messages from diverse channels like WhatsApp, Apple Messages for Business, social media, email, and SMS. This unified inbox is not just a repository of messages but a powerhouse of AI-driven insights, making customer interactions more efficient and manageable.
Conversational AI with GPT-4 Integration: By leveraging the sophisticated capabilities of conversational AI and the GPT-4 engine, Glassix offers interactions that are remarkably human-like. This integration enables the platform to understand and respond to customer inquiries with unprecedented effectiveness.
Drag-and-Drop Chatbot Flow Builder: Glassix democratizes chatbot creation with its user-friendly, no-code drag-and-drop interface. This feature empowers users to design, customize, and deploy chatbot flows with ease, ushering in a new era of automated customer interactions.
One-Click Chatbot Deployment: The platform simplifies the deployment of chatbots across various communication channels to a single click, streamlining the process and ensuring consistency in automated customer support.
Auto-Suggested Replies and Automatic Tagging: Enhancing the efficiency of support agents, Glassix offers auto-suggested replies and automatic tagging of conversations. These features ensure quick, accurate responses and well-organized customer interactions.
One-Click Conversation Summaries and Generative AI Chatbots: Glassix allows users to generate succinct summaries of customer conversations, facilitating better understanding and follow-up. The platform’s generative AI chatbots are capable of handling complex interactions, elevating customer engagement to new heights.
Omnichannel Integration and Template-Based Automation Flows: Glassix ensures a seamless customer experience across all touchpoints. Its template-based automation flows expedite the implementation of effective support mechanisms, tailored to specific business needs.
Human to Bot and Bot to Human Handoff: The platform skillfully manages the transition between human agents and bots, ensuring continuity in customer interactions. This seamless handoff me