DiamanteDesk

DiamanteDesk

By DiamanteDesk

Onetime(Perpetual License)
Not Available
Platform:
DiamanteDesk is a free, open-source help-desk solution that is easy to use and can be customized to meet the unique needs of your business. It is based on a modern technology stack (PHP 5, Symfony2, Oro Platform, Bootstrap) that provides high reliability, flexibility, scalability, and extensibility. Our support ticketing system will help you take the quality of your customer care to a new level.

Pricing of DiamanteDesk

DiamanteDesk

USD 0

  • Modern and the most prospective technologies
  • Deep integrations
  • Full control of the system via API
  • Modern and the most prospective technologies
  • Deep integrations
  • Full control of the system via API

Key Features of DiamanteDesk

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Specification

categories
Other Categories:

Help Desk Software

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Online (Ticket)

Customization
Customization:

No

languages
Languages Support:

English

Who uses DiamanteDesk

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: DiamanteDesk
  • Website: Visit Website
  • Headquarter:
    Ukraine
    Kyiv, Western Ukraine Ukraine
  • Social Media:

Description

Most trusted software on Techimply

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Top Software in Help Desk Software

DiamanteDesk Video

DiamanteDesk Screenshots

FAQ's

The user group of DiamanteDesk are as follows :

  • Enterprises
  • SMEs
  • SMEs

DiamanteDesk has 1 plans,

  • DiamanteDesk USD 0

The key featuers of DiamanteDesk are as follows :

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

DiamanteDesk pricing model : Onetime(Perpetual License)

DiamanteDesk is Online Software.

No

DiamanteDesk offers Online (Ticket) support.

DiamanteDesk provides Help Guides,Blogs for the software training.