ThriveDesk

ThriveDesk

By ThriveDesk

Monthly,Yearly
0 Days
Platform:
As a small or medium business, your brand image, mission and values are all represented by your customer service. With ThriveDesk, customer service teams can easily manage conversations across channels, offer immediate support, and delight customers every step of the way.

Pricing of ThriveDesk

Basic

USD 8

/User/Month

  • 2 Mailboxes
  • 2 Live chat assistant
  • 5 automation rules
  • Private notes
  • HTML Signature
  • Internal search
  • Realtime visitor tracking on chat
  • Standard integrations
  • Up to 10 users
  • 2 Mailboxes
  • 2 Live chat assistant
  • 5 automation rules
  • Private notes
  • HTML Signature
  • Internal search
  • Realtime visitor tracking on chat
  • Standard integrations
  • Up to 10 users

Pro

USD 15

/User/Month

  • Includes features of Basic plan
  • plus
  • Unlimited mailboxes
  • Unlimited live chat assistant
  • Unlimited automation rules
  • 1 Docs site
  • 1 Community forum
  • Reports (Full history)
  • Custom fields COMING
  • API access
  • No ThriveDesk branding
  • No maximum user count
  • Free migration from others platform
  • Includes features of Basic plan
  • plus
  • Unlimited mailboxes
  • Unlimited live chat assistant
  • Unlimited automation rules
  • 1 Docs site
  • 1 Community forum
  • Reports (Full history)
  • Custom fields COMING
  • API access
  • No ThriveDesk brand

Key Features of ThriveDesk

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Specification

categories
Other Categories:

Help Desk Software

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Online (Ticket)

Customization
Customization:

No

languages
Languages Support:

English

Who uses ThriveDesk

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: ThriveDesk
  • Website: Visit Website
  • Headquarter:
    Bangladesh
    Dhaka , Dhaka Bangladesh
  • Social Media:

Description

Most trusted software on Techimply

Salesforce

Sales Force Automation Solutions And SFA Software

HubSpot CRM

Worlds Best CRM Software

Jitbit

Help Desk Software built for IT people

Freshdesk

Cloud-based Customer Support Software

Freshservice

Modernize your service delivery with Freshservice

Zendesk

Best Customer Service Software

Top Software in Help Desk Software

ThriveDesk Video

ThriveDesk Screenshots

FAQ's

The user group of ThriveDesk are as follows :

  • Enterprises
  • SMEs
  • SMEs

ThriveDesk has 2 plans,

  • Basic USD 8 /User/Month
  • Pro USD 15 /User/Month

The key featuers of ThriveDesk are as follows :

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

ThriveDesk pricing model : Monthly,Yearly

ThriveDesk is Online Software.

No

ThriveDesk offers Online (Ticket) support.

ThriveDesk provides Help Guides,Blogs for the software training.