Adereso Helpdesk

Adereso Helpdesk

By Adereso Helpdesk

Monthly,Yearly
0 Days
Platform:
Adereso Helpdesk software is a platform used to receive your customers' questions in one place for better experiences. The software offers tools to track messages with our ticket system to improve agent performance and simplify your customer service tasks. Collaborate with team and generate reports to measure business performances across channels. Small, Medium companies make use of the software.

Pricing of Adereso Helpdesk

Professional

USD 49

/User/Month

  • Up to 10
  • 000 API requests
  • 1 Weekly export
  • 100 escalations per week
  • Up to 1 month of historical data
  • WhatsApp for USD $49 per Month
  • Twitter for $45 per Month
  • Up to 10
  • 000 API requests
  • 1 Weekly export
  • 100 escalations per week
  • Up to 1 month of historical data
  • WhatsApp for USD $49 per Month
  • Twitter for $45 per Month

Business

USD 69

/User/Month

  • Up to 50
  • 000 API requests
  • 3 Exports per week
  • 1
  • 000 escalations per week
  • Up to 3 months of historical data
  • WhatsApp for USD $41 per Month
  • Twitter for USD $38 per Month
  • Up to 50
  • 000 API requests
  • 3 Exports per week
  • 1
  • 000 escalations per week
  • Up to 3 months of historical data
  • WhatsApp for USD $41 per Month
  • Twitter for USD $38 per Month

Enterprise

USD 0

  • Minimum 10 users
  • Unlimited API requests
  • Unlimited exports
  • Unlimited escalations
  • Unlimited historical data viewing
  • 1 WhatsApp account
  • 1 Twitter account
  • Minimum 10 users
  • Unlimited API requests
  • Unlimited exports
  • Unlimited escalations
  • Unlimited historical data viewing
  • 1 WhatsApp account
  • 1 Twitter account

Key Features of Adereso Helpdesk

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Specification

categories
Other Categories:

Help Desk Software

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Online (Ticket)

Customization
Customization:

No

languages
Languages Support:

English

Who uses Adereso Helpdesk

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Adereso Helpdesk
  • Website: Visit Website
  • Headquarter: México ,
  • Social Media:

Description

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FAQ's

The user group of Adereso Helpdesk are as follows :

  • Enterprises
  • SMEs
  • SMEs

Adereso Helpdesk has 3 plans,

  • Professional USD 49 /User/Month
  • Business USD 69 /User/Month
  • Enterprise USD 0

The key featuers of Adereso Helpdesk are as follows :

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Adereso Helpdesk pricing model : Monthly,Yearly

Adereso Helpdesk is Online Software.

No

Adereso Helpdesk offers Online (Ticket) support.

Adereso Helpdesk provides Help Guides,Blogs for the software training.