Simplydesk

By Simplydesk

0.0
Rating out of 5 Based on 0 reviews

. Servicedesk, IT Asset Management, Network Inventory, Movable Asset Management, and Physical Inventory are all available through SaaS pricing, which includes hosting, backups, updates, and email assistance. Hosting is done in secure DATA CENTERS in France and Canada for SAAS mode. In SAAS mode, for example, the price for an infrastructure of 2000 assets including the Asset Management and Physical inventory modules would be €43/month, billed annually. Discounts are available for larger quantities. Equipment and labels are not included.

Pricing of Simplydesk

Basic Helpdesk

USD 0
USD 0

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  • Priority management
  • E-mail management
  • Unlimited number of customers
  • Self-service portal
  • Reports
  • Automatic notifications
  • Priority management
  • E-mail management
  • Unlimited number of customers
  • Self-service portal
  • Reports
  • Automatic notifications

SimplyAsset

USD 0
USD 0

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  • Asset management
  • Network Scan
  • Active Directory Link
  • Purchases/stocks/Budgets Module
  • Package Distribution
  • Network Mapping
  • Asset management
  • Network Scan
  • Active Directory Link
  • Purchases/stocks/Budgets Module
  • Package Distribution
  • Network Mapping

Advanced Helpdesk

USD 0
USD 0

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  • Service Contracts (SLAs)
  • Custom forms
  • Knowledge base
  • Tasks and Timesheet Management
  • Workflow Management
  • Service Contracts (SLAs)
  • Custom forms
  • Knowledge base
  • Tasks and Timesheet Management
  • Workflow Management

Awards & Badges Received

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Key Features of Simplydesk

Key Features:
  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Key Specification

Other Categories: Help Desk Software
Deployment: Cloud Hosted
Customer Support: Online (Ticket)
Customization: No
Languages Support: English

Who uses Simplydesk

SMEs
SMEs
Enterprises
Enterprises

Company Details

Company Name: Simplydesk
Headquarter: Lyon,
Website: Visit Website go-to-link
Social Media:

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User Reviews

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Frequently Asked Questions (FAQs)

The user group of Simplydesk are as follows :

  • Enterprises
  • SMEs
  • SMEs

Simplydesk has 3 plans,

  • Basic Helpdesk USD 0
  • SimplyAsset USD 0
  • Advanced Helpdesk USD 0

The key featuers of Simplydesk are as follows :

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Simplydesk pricing model : Onetime(Perpetual License)

Simplydesk is Online Software.

No

Simplydesk offers Online (Ticket) support.

Simplydesk provides Help Guides,Blogs,Video Guides for the software training.