Simplydesk

Simplydesk

By Simplydesk

Onetime(Perpetual License)
0 Days
Platform:
. Servicedesk, IT Asset Management, Network Inventory, Movable Asset Management, and Physical Inventory are all available through SaaS pricing, which includes hosting, backups, updates, and email assistance. Hosting is done in secure DATA CENTERS in France and Canada for SAAS mode. In SAAS mode, for example, the price for an infrastructure of 2000 assets including the Asset Management and Physical inventory modules would be €43/month, billed annually. Discounts are available for larger quantities. Equipment and labels are not included.

Pricing of Simplydesk

Basic Helpdesk

USD 0

  • Priority management
  • E-mail management
  • Unlimited number of customers
  • Self-service portal
  • Reports
  • Automatic notifications
  • Priority management
  • E-mail management
  • Unlimited number of customers
  • Self-service portal
  • Reports
  • Automatic notifications

SimplyAsset

USD 0

  • Asset management
  • Network Scan
  • Active Directory Link
  • Purchases/stocks/Budgets Module
  • Package Distribution
  • Network Mapping
  • Asset management
  • Network Scan
  • Active Directory Link
  • Purchases/stocks/Budgets Module
  • Package Distribution
  • Network Mapping

Advanced Helpdesk

USD 0

  • Service Contracts (SLAs)
  • Custom forms
  • Knowledge base
  • Tasks and Timesheet Management
  • Workflow Management
  • Service Contracts (SLAs)
  • Custom forms
  • Knowledge base
  • Tasks and Timesheet Management
  • Workflow Management

Key Features of Simplydesk

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Specification

categories
Other Categories:

Help Desk Software

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Online (Ticket)

Customization
Customization:

No

languages
Languages Support:

English

Who uses Simplydesk

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Simplydesk
  • Website: Visit Website
  • Headquarter: Lyon,
  • Social Media:

Description

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Simplydesk Video

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FAQ's

The user group of Simplydesk are as follows :

  • Enterprises
  • SMEs
  • SMEs

Simplydesk has 3 plans,

  • Basic Helpdesk USD 0
  • SimplyAsset USD 0
  • Advanced Helpdesk USD 0

The key featuers of Simplydesk are as follows :

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Simplydesk pricing model : Onetime(Perpetual License)

Simplydesk is Online Software.

No

Simplydesk offers Online (Ticket) support.

Simplydesk provides Help Guides,Blogs,Video Guides for the software training.