UseDesk

UseDesk

By UseDesk

Onetime(Perpetual License)
0 Days
Platform:
UseDesk is a cloud-based customer support software that consolidates all your customer communication channels into one user-friendly interface. It's ideal for companies that are tired of using different interfaces for interacting with their customers, keeping text templates in Word files, and tracking request reports in Excel.

Pricing of UseDesk

UseDesk

USD 45

/Month

  • Email and Telephony
  • Chat and Instant Messaging
  • Social Networks
  • Knowledge Base
  • Reports
  • Tags
  • Chat Bots
  • Response Templates
  • Automation
  • Customer Support
  • Email and Telephony
  • Chat and Instant Messaging
  • Social Networks
  • Knowledge Base
  • Reports
  • Tags
  • Chat Bots
  • Response Templates
  • Automation
  • Customer Support

Key Features of UseDesk

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Specification

categories
Other Categories:

Help Desk Software

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Business Hours,Online (Ticket)

Customization
Customization:

No

languages
Languages Support:

English

Who uses UseDesk

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: UseDesk
  • Website: Visit Website
  • Headquarter: NA,
  • Social Media:

Description

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FAQ's

The user group of UseDesk are as follows :

  • Enterprises
  • SMEs
  • SMEs

UseDesk has 1 plans,

  • UseDesk USD 45 /Month

The key featuers of UseDesk are as follows :

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

UseDesk pricing model : Onetime(Perpetual License)

UseDesk is Online Software.

No

UseDesk offers Business Hours,Online (Ticket) support.

UseDesk provides Help Guides,Blogs,Video Guides for the software training.