Deskxpand
Revolutionize Your Support with Helpdesk Management Software
0.0
Deskxpand is a ticket management software that helps your customers to solve their problems easily and in more effective ways.
Pricing of Deskxpand
- Agent Users - up to 3 users
- 1 Month Free Support
- Support Channel - Email ticketing
- Portal
- Website/ticket forms
- Ticketing
- Helpdesk Management - Custom ticket fields
- Customer Management - Create Contacts
- Create Companies
- Contact and company fields
- Knowledge Base - Creating a category
- folder
- article
- Customisation - Public portal customization
- Analytics & Report - Helpdesk in-depth
- Default Dashboard
- Customer Service - Knowledge base
- 24x7 email support
- Submit a Ticket
- Product Updates
- Lifetim
- Agent Users - Unlimited
- Agent Users - Unlimited
- Unlimited Emails
- Feedback Forms
- Knowledge Base and a Portal
- Unified Ticketing
- Ticket Templates
- Users & Groups
- Roles & Permissions
- Single Business Hours
- Notifications
- Dashboard
- Unlimited Emails
- Feedback Forms
- Knowledge Base and a Portal
- Unified Ticketing
- Ticket Templates
- Users & Groups
- Roles & Permissions
- Single Business Hours
- Notifications
- Dashboard
- Includes features of DX Lite plan
- plus
- Unlimited Portals with custom domains
- Live Chat and Help Widget
- Task/Activity Management
- Multiple Business Hours
- Custom Fields & Templates
- Canned Responses
- Multiple SLAs
- Automations & Triggers
- Scenario Automations
- CSAT Surveys
- Social Integrations
- Shopify Integration
- Audit Logs (Beta)
- Includes features of DX Lite plan
- plus
- Unlimited Portals with custom domains
- Live Chat and Help Widget
- Task/Activity Management
- Multiple Business Hours
- Custom Fields & Templa
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Key Features of Deskxpand
Key Features:
Key Specification
| Other Categories: | Live Chat Software Help Desk Software Customer Support Software |
|---|---|
| Deployment: | On Premise |
| Customer Support: | Live Chat,Online (Ticket) |
| Customization: | Yes |
| Languages Support: | English |
Who uses Deskxpand
Personal
StartUps
SMEs
Agencies
Enterprises
Company Details
| Company Name: | DeskXpand |
|---|---|
| Headquarter: | Ahmedabad, Gujarat India |
| Website: |
Visit Website 
|
| Social Media: |
Deskxpand Description
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Frequently Asked Questions (FAQs)
Q. Who are the main user group of Deskxpand?
The user group of Deskxpand are as follows :
- Personals
- Startups
- SMEs
- Agencies
- Enterprises
Q. How much does Deskxpand cost?
Deskxpand has 6 plans,
- Starter USD 0 00
- ESSENTIAL INR 7 Month
- PREMIUM INR 14 Month
- DX Lite USD 9.99 /User/Month
- DX Pro USD 19.99 /User/Month
- Non-Profit Organizations and Growing Businesses USD 0
Q. What are the main features of Deskxpand?
The key featuers of Deskxpand are as follows :
- Email Integration
- Help Desk Management
- Issue Tracking
- Knowledge Base
- Knowledge Base Management
- Live chat system
- Saas help desk software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Ticket Management
Q. What pricing model does Deskxpand support?
Deskxpand pricing model : Yearly,Monthly
Q. Is Deskxpand is online or offline?
Deskxpand is Offline Software.
Q. Is customization possible in Deskxpand?
Yes
Q. What type of support does Deskxpand provide?
Deskxpand offers Live Chat,Online (Ticket) support.
Q. What type of guides provided by Deskxpand for training?
Deskxpand provides Help Guides,Video Guides,Blogs,Webinars,Infographics,Case Studies,Whitepapers,On-Site Training for the software training.
