Deskxpand

Revolutionize Your Support with Helpdesk Management Software

0.0
Rating out of 5 Based on 0 reviews

Deskxpand is a ticket management software that helps your customers to solve their problems easily and in more effective ways.

Pricing of Deskxpand

Yearly
Monthly

Starter

USD 0
USD 0

00

Buy Now
  • Agent Users - up to 3 users
  • 1 Month Free Support
  • Support Channel - Email ticketing
  • Portal
  • Website/ticket forms
  • Ticketing
  • Helpdesk Management - Custom ticket fields
  • Customer Management - Create Contacts
  • Create Companies
  • Contact and company fields
  • Knowledge Base - Creating a category
  • folder
  • article
  • Customisation - Public portal customization
  • Analytics & Report - Helpdesk in-depth
  • Default Dashboard
  • Customer Service - Knowledge base
  • 24x7 email support
  • Submit a Ticket
  • Product Updates
  • Lifetim

ESSENTIAL

INR 7
INR 0

Month

7

Buy Now
  • Agent Users - Unlimited

PREMIUM

INR 14
INR 0

Month

Buy Now
  • Agent Users - Unlimited

DX Lite

USD 9.99
USD 0

/User/Month

Buy Now
  • Unlimited Emails
  • Feedback Forms
  • Knowledge Base and a Portal
  • Unified Ticketing
  • Ticket Templates
  • Users & Groups
  • Roles & Permissions
  • Single Business Hours
  • Notifications
  • Dashboard
  • Unlimited Emails
  • Feedback Forms
  • Knowledge Base and a Portal
  • Unified Ticketing
  • Ticket Templates
  • Users & Groups
  • Roles & Permissions
  • Single Business Hours
  • Notifications
  • Dashboard

DX Pro

USD 19.99
USD 0

/User/Month

Buy Now
  • Includes features of DX Lite plan
  • plus
  • Unlimited Portals with custom domains
  • Live Chat and Help Widget
  • Task/Activity Management
  • Multiple Business Hours
  • Custom Fields & Templates
  • Canned Responses
  • Multiple SLAs
  • Automations & Triggers
  • Scenario Automations
  • CSAT Surveys
  • Social Integrations
  • Shopify Integration
  • Audit Logs (Beta)
  • Includes features of DX Lite plan
  • plus
  • Unlimited Portals with custom domains
  • Live Chat and Help Widget
  • Task/Activity Management
  • Multiple Business Hours
  • Custom Fields & Templa

Non-Profit Organizations and Growing Businesses

USD 0
USD 0

Buy Now

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Key Features of Deskxpand

Key Features:
  • Email Integration
  • Help Desk Management
  • Issue Tracking
  • Knowledge Base
  • Knowledge Base Management
  • Live chat system
  • Saas help desk software
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket Management

Key Specification

Other Categories: Live Chat Software Help Desk Software Customer Support Software
Deployment: On Premise
Customer Support: Live Chat,Online (Ticket)
Customization: Yes
Languages Support: English

Who uses Deskxpand

Personal
Personal
StartUps
StartUps
SMEs
SMEs
Agencies
Agencies
Enterprises
Enterprises

Company Details

Company Name: DeskXpand
Headquarter: Ahmedabad, Gujarat India
Website: Visit Website go-to-link
Social Media:

Deskxpand Description

DeskXpand has anything you need to communicate effectively with your customers. A full-fledged ticket management system typically provides all of the necessary elements for delivering a flawless and cost-effective customer experience. In the simplest terms, DeskXpand is a sturdy and flexible program that can scale to meet ons’ your organization’s needs.

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Deskxpand Video

User Reviews

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Frequently Asked Questions (FAQs)

The user group of Deskxpand are as follows :

  • Personals
  • Startups
  • SMEs
  • Agencies
  • Enterprises

Deskxpand has 6 plans,

  • Starter USD 0 00
  • ESSENTIAL INR 7 Month
  • PREMIUM INR 14 Month
  • DX Lite USD 9.99 /User/Month
  • DX Pro USD 19.99 /User/Month
  • Non-Profit Organizations and Growing Businesses USD 0

The key featuers of Deskxpand are as follows :

  • Email Integration
  • Help Desk Management
  • Issue Tracking
  • Knowledge Base
  • Knowledge Base Management
  • Live chat system
  • Saas help desk software
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket Management

Deskxpand pricing model : Yearly,Monthly

Deskxpand is Offline Software.

Yes

Deskxpand offers Live Chat,Online (Ticket) support.

Deskxpand provides Help Guides,Video Guides,Blogs,Webinars,Infographics,Case Studies,Whitepapers,On-Site Training for the software training.